Food & Beverage Assistant Manager

Job Type: Food and Beverage Manager

Job Location: Skukuza

Job Grade: Grade 7

Reports To: Head of Department and their assistant managers

Although not limited to, the incumbent’s main responsibilities will include

• Providing a visible management presence while on duty.
• Oversee daily operations of the food and beverage department, ensuring compliance with health, safety, and quality standards.
• Manage inventory control, including ordering supplies, conducting stock takes, and minimizing waste.
• Develop and implement training programs for food and beverage staff to enhance service quality and efficiency.
• Coordinate with the kitchen staff to ensure timely preparation and delivery of food and beverages.
• Handle customer complaints and feedback, ensuring guest satisfaction and implementing improvements as necessary.
• Assist in creating and updating menus, considering seasonal availability, customer preferences, and cost-effectiveness.
• Monitor financial transactions and budget adherence, including payroll management and cost analysis.
• Plan and execute special events and catering services, including menu selection, staffing, and logistics coordination.

The following qualifications and experience are essential

• NQF Level 4. Grade 12 or Matric.
• Customer service skills.
• The ability to work well with others.
• The ability to accept criticism and work well under pressure.
• To be thorough and pay attention to detail.
• Excellent verbal communication skills.
• A desire to help people.
• Active listening skills.
• A good memory.
• To be able to carry out basic tasks on a computer or POS.
• 05 years’ or above experience relevant to the role

The ideal candidate should be from the Belfast Trust and surrounding area, high desire to learn new skills, be able to work independently as well as part of a team and enjoy high stress production environments.

Apply in confidence to: recruitment@krugergatehotel.com & fbm@krugergatehotel.com; with your comprehensive CV inclusive of a Police Clearance before 21 March 2025.

Should your application be deemed eligible, we will contact you within 05 days after the closing date; else consider your application to have been unsuccessful.