Terms & Conditions

Rate Details

Full Prepayment is required to secure your accommodation booking. Accommodation rates include Breakfast and Dinner unless otherwise indicated. Changes to your reservation may be made to stay dates within a specified time period however no refunds will be applicable. Rates are subject to change without prior notification.Tourism Levy and Tax is additional.Rates are per room, per night and based on availability at the time of reservation.

Prepayment

100% of the total of the reservation is required within 48 hours of making the reservation. If 100% payment is unsuccessful within 48 hours of making the reservation, the hotel reserves the right to cancel the reservation without informing you.

Reservations made for stay dates less than 30 days prior to arrival will require 100% of the total of the reservation within 24 hours of making the reservation.

Cancellation and Changes to Reservations

Please note that a change in the length or dates of your reservation may result in a rate change. You may change your reservation at no charge, 14 days prior to arrival date. Cancellations made within 14 days prior to arrival will be charged a cancellation fee of 50% of the total of the reservation. No – shows will be charged 100% of the total of the reservation. During peak times of travel, the hotel reserves the right to close this window to 21 days.

The cancellation policy is non-refundable during the peak periods from 1 September to 31 October 2025, and from 19 December 2025 to 10 January 2026.

Included in your Reservation

Rates include overnight accommodation Breakfast and Dinner unless otherwise indicated. Children Stay for free, up to a maximum of two children up to the age of 12 when sharing with their parents in applicable room types. If the child is 12 or over the age of 12 then additional charges will apply.

Promotions

A Limited number of rooms are available for each promotion. Offers cannot be combined with any other promotions. Block out dates may apply.

Kruger Gate Hotel reserves the right to discontinue any promotion at their discretion.

Additional Information

Commissionable Rate: only applicable to the room portion of the rates only. Applies to IATA registered tour operators , further T&C’s may apply.

Rates do not apply to groups of 8 or more rooms. For Group enquiries contact our reservations team on: Reservations@Krugergatehotel.com for a quotation.

The credit card used at the time of making the reservation must be valid for the entire stay. Credit/Debit cards that are used to make the booking must be presented upon check – in at the hotel. Food must be redeemed in restaurant, excludes in – room dining.

Guest Reviews

Beautiful hotel with a beautiful structure that gives the impression of being suspended in the trees. The decoration is superb and the location, right in front of Kruger National Park, is exceptional.
The table is excellent, with high quality dishes.
The staff is very welcoming and particularly attentive.
A truly memorable experience!

Posted on 29/03/2026 by TripAdvisor

I could not recommend the Kruger Gate Hotel more! Our experience from start to finish was flawless. We were greeted at Skukuza airport and driven through Kruger National Park to get to the hotel. That meant that even our taxi journey to the hotel featured animal sightings. The staff at the hotel were so efficient and got us checked in so quickly, even though we were a large family/friends group. We stayed for four nights and decided to do 1x full day safari, 1x morning safari and 1x afternoon safari. This allowed us to explore the National Park but also enjoy the beautiful facilities at the hotel. The safaris were excellently organised and the guides were incredible. We saw 4 out of the big 5 (sadly no leopards, although we had two very near misses where we had just missed a leopard sighting) and countless other animals. In our down time we enjoyed the three swimming pools, one of which overlooked the river and where we could see elephants on the opposite banks, and our wonderful rooms. The group was split between Deluxe Rooms and the self catering chalets. The rooms were stunning and the chalets were excellent for larger groups. The food was AMAZING! Every night we were treated to an extensive buffet in the boma with amazing singing. The ambience was incredible. On the two mornings we weren\'t on game drives we enjoyed the buffet breakfast, which was also delicious. While there a large number of our group booked treatments at the spa, which we all raved about. The trip was to celebrate my 30th Birthday and we were a large group visiting from the UK. I would like to thank everyone at the Kruger Gate Hotel for making our stay so special. I really hope that I return again in the future. Thank you again!

Posted on 30/03/2026 by Booking.com

Nice set up with a lovely pool by the river,feels amazing right in the bush

le cadre exceptionnel, la gentillesse du personnel, c\'était mon 2eme séjour dans cet hôtel et j\'y retournerai surment une 3eme fois.

Posted on 29/03/2026 by Booking.com

La structure, la decoration, l’emplacement et la table